Help & service heat pump

Help & service heat pump

Service hotline - we are here for you!

Do you have any questions about maintenance or monitoring? Are you experiencing problems with your system? Call us – we are here for you!

 

+41 32 677 55 30

support@helion.ch

Contact

Do you have an emergency or malfunction with your heat pump?

We will be happy to help you. Often the error can be corrected or defused with a few clicks. Here you will find the intervention instructions and the hotlines of our manufacturers:

Stiebel Eltron

In the event of an emergency or malfunction of the device, please contact us here: Tel. 0844 333 444 Customer service and help. Here you will find instructions on how to quickly and easily take the first steps without directly triggering high costs:

Meier Tobler

In case of an emergency or malfunction of the device, please contact us here: Tel. 0800 846 846

Hoval

In case of an emergency or malfunction of the device, please contact us here: Tel. 0848 846 464

NIBE

Im Falle eines Notfalls oder einer Fehlfunktion des Geräts melden Sie sich bitte hier: Tel. 071 973 73 73

CTC und OVUM

Im Falle eines Notfalls oder einer Fehlfunktion des Geräts melden Sie sich bitte hier: Tel. 071 990 09 09

Oekoboiler

Im Falle eines Notfalls oder einer Fehlfunktion des Geräts melden Sie sich bitte hier: Tel. 041 511 21 77